Customer satisfaction is a priority for us and we would like to try and rectify things for you. But when there is a snafu, they’re terrible…the worst. The many reviews about this company’s poor customer service never appear under the “Most Helpful” banner that you see when opening reviews. USPS website has the tracking number but indicates item has not been received from sender. After 20 days, still haven’t received what I ordered and paid for. ![]() They ship the product and select the shipper, but the customer must wait when something goes wrong! I’ve closed my account! Be forewarned.įollow-Up. “Wait another day or two then write us again if you don’t get it.” This should not be the customer’s responsibility. ![]() They show delivery dates and, in my case, the photo was lost. When what they send is lost, rather than fessing up and making it right, they advise the customer to be more patient. This company will not be accountable for its shipments. Live chats and emails accomplished nothing. FreePrints, FreePrints Photo Tiles and the FreePrints Photo Tiles logo are trademarks of PlanetArt, LLC.īought about 20 products. We hope you enjoy using FreePrints Photo Tiles!Ĭopyright © 2012-2023 PlanetArt, LLC. We’re glad you’re here – and we believe you’ll find our apps, products and services to be the very best in the business. And now FreePrints Photo Tiles makes wall décor affordable with a free photo tile every month. ![]() FreePrints Photobooks gives you a free photo book every month. The popular original FreePrints app lets you order 1,000 free 4圆 photo prints each year, paying only a small shipping charge. We guarantee it or will gladly provide you with a replacement without charge.įreePrints Photo Tiles is a member of the growing FreePrints family of mobile apps, each dedicated to designing personalized products quickly, easily and affordably. Your FreePrints Photo Tiles will arrive perfect and stay that way. We also provide a lifetime guarantee against defects. But just in case … If within the first 30 days you are not completely satisfied with your order, we will be happy to provide a complete refund. We know you are going to love your FreePrints Photo Tiles experience.
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